/* =========================================================================
   Contoso Portal: styles for the /support/ views.
   Colours and type come from Astra's global palette so the portal matches
   the marketing pages: 0 theme red, 2 heading navy, 3 body text, 4 page bg, 5 white.
   ========================================================================= */

.cp-portal {
	--cp-navy: var(--ast-global-color-2, #011627);
	--cp-red: var(--ast-global-color-0, #d94948);
	--cp-red-dark: #a12d2c;
	--cp-text: var(--ast-global-color-3, rgba(1, 22, 39, 0.75));
	--cp-bg: var(--ast-global-color-4, #f9f8f8);
	--cp-white: var(--ast-global-color-5, #ffffff);
	--cp-muted: rgba(1, 22, 39, 0.55);
	--cp-border: rgba(1, 22, 39, 0.12);
	--cp-border-soft: rgba(1, 22, 39, 0.07);
	--cp-radius: 14px;
	--cp-radius-sm: 10px;
	--cp-shadow: 0 1px 2px rgba(1, 22, 39, 0.05), 0 10px 30px -18px rgba(1, 22, 39, 0.35);
	--cp-green: #1f7a4d;
	--cp-green-bg: #e6f4ec;
	--cp-amber: #8a5300;
	--cp-amber-bg: #fff3d6;
	--cp-red-bg: #fbe7e7;
	--cp-blue: #1d4ed8;
	--cp-blue-bg: #e8eeff;
	--cp-gray: #4b5563;
	--cp-gray-bg: #eef0f3;
	--cp-mono: ui-monospace, SFMono-Regular, Menlo, Consolas, "Liberation Mono", monospace;
}

.cp-portal-wrap {
	padding: 0 0 4rem;
}

.cp-portal .site-content .ast-container {
	padding-top: 0.5rem;
}

.cp-portal .cp-portal-wrap a {
	text-decoration: none;
}

.cp-muted {
	color: var(--cp-muted);
}

.cp-mono {
	font-family: var(--cp-mono);
	font-size: 0.85em;
	letter-spacing: 0.01em;
}

.cp-help {
	font-size: 0.82rem;
	color: var(--cp-muted);
	margin: 0.75rem 0 0;
}

.cp-help a {
	color: var(--cp-navy);
	font-weight: 600;
}

.cp-stack > * + * {
	margin-top: 1.5rem;
}

.cp-actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75rem;
	margin-top: 1.5rem;
}

.cp-icon {
	flex: none;
}

/* -------------------------------------------------------------------------
   Buttons & links
   ------------------------------------------------------------------------- */

.cp-portal .cp-button {
	display: inline-flex;
	align-items: center;
	gap: 0.5rem;
	padding: 0.7rem 1.5rem;
	border-radius: 100px;
	background: var(--cp-red);
	color: #fff;
	font: inherit;
	font-size: 0.9rem;
	font-weight: 600;
	line-height: 1.2;
	border: 1px solid transparent;
	cursor: pointer;
	transition: background-color 0.15s ease, color 0.15s ease, border-color 0.15s ease;
}

.cp-portal .cp-button:hover,
.cp-portal .cp-button:focus-visible {
	background: var(--cp-navy);
	color: #fff;
}

.cp-portal .cp-button--secondary {
	background: transparent;
	color: var(--cp-navy);
	border-color: var(--cp-navy);
}

.cp-portal .cp-button--secondary:hover,
.cp-portal .cp-button--secondary:focus-visible {
	background: var(--cp-navy);
	color: #fff;
}

.cp-portal .cp-button .cp-icon {
	width: 18px;
	height: 18px;
}

.cp-link {
	display: inline-flex;
	align-items: center;
	gap: 0.35rem;
	font-weight: 600;
	font-size: 0.9rem;
	color: var(--cp-red);
}

.cp-link:hover {
	color: var(--cp-navy);
}

.cp-link .cp-icon {
	width: 16px;
	height: 16px;
}

.cp-linkbutton {
	background: none;
	border: 0;
	padding: 0;
	font: inherit;
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-muted);
	cursor: pointer;
	text-decoration: underline;
	text-underline-offset: 3px;
}

.cp-linkbutton:hover {
	color: var(--cp-navy);
}

.cp-back {
	display: inline-flex;
	align-items: center;
	gap: 0.4rem;
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-muted);
	margin-bottom: 1rem;
}

.cp-back:hover {
	color: var(--cp-navy);
}

.cp-back .cp-icon {
	width: 16px;
	height: 16px;
}

/* -------------------------------------------------------------------------
   Portal nav
   ------------------------------------------------------------------------- */

.cp-nav {
	display: flex;
	align-items: center;
	justify-content: space-between;
	flex-wrap: wrap;
	gap: 0.75rem 1.5rem;
	margin: 0 0 2rem;
	padding: 0.5rem 0;
	border-bottom: 1px solid var(--cp-border);
}

.cp-nav__list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: flex;
	flex-wrap: wrap;
	gap: 0.25rem;
}

.cp-nav__link {
	display: inline-flex;
	align-items: center;
	gap: 0.5rem;
	padding: 0.6rem 1rem;
	border-radius: 100px;
	font-size: 0.88rem;
	font-weight: 600;
	color: var(--cp-navy);
	transition: background-color 0.15s ease, color 0.15s ease;
}

.cp-nav__link:hover {
	background: var(--cp-bg);
	color: var(--cp-navy);
}

.cp-nav__link.is-current {
	background: var(--cp-navy);
	color: #fff;
}

.cp-nav__link .cp-icon {
	width: 17px;
	height: 17px;
}

.cp-nav__user {
	display: flex;
	align-items: center;
	gap: 0.75rem;
	font-size: 0.85rem;
	color: var(--cp-muted);
}

.cp-nav__name {
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-nav__auth {
	display: inline-flex;
	align-items: center;
	gap: 0.4rem;
	font-weight: 600;
	color: var(--cp-red);
}

.cp-nav__auth:hover {
	color: var(--cp-navy);
}

.cp-nav__auth .cp-icon {
	width: 16px;
	height: 16px;
}

/* -------------------------------------------------------------------------
   Page header, breadcrumbs, sections
   ------------------------------------------------------------------------- */

.cp-crumbs ol {
	list-style: none;
	margin: 0 0 1rem;
	padding: 0;
	display: flex;
	flex-wrap: wrap;
	gap: 0.4rem;
	font-size: 0.82rem;
	color: var(--cp-muted);
}

.cp-crumbs li + li::before {
	content: "/";
	margin-right: 0.4rem;
	opacity: 0.5;
}

.cp-crumbs a {
	color: var(--cp-navy);
	font-weight: 500;
}

.cp-crumbs a:hover {
	color: var(--cp-red);
}

.cp-page-header {
	margin: 0 0 2rem;
}

.cp-page-header__main {
	display: flex;
	justify-content: space-between;
	align-items: flex-start;
	flex-wrap: wrap;
	gap: 1.25rem 2rem;
}

.cp-page-header__text {
	flex: 1 1 32rem;
	min-width: 0;
}

.cp-eyebrow {
	margin: 0 0 0.5rem;
	font-size: 0.74rem;
	font-weight: 700;
	letter-spacing: 0.12em;
	text-transform: uppercase;
	color: var(--cp-red);
}

.cp-page-title {
	margin: 0;
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 0.4rem 0.75rem;
	font-size: clamp(1.6rem, 2.4vw, 2.25rem);
	line-height: 1.2;
	color: var(--cp-navy);
}

.cp-page-title .cp-badge {
	font-size: 0.72rem;
	position: relative;
	top: 0.1em;
}

.cp-page-subtitle {
	margin: 0.75rem 0 0;
	max-width: 62ch;
	color: var(--cp-text);
}

.cp-page-meta {
	margin-top: 0.75rem;
	display: flex;
	flex-wrap: wrap;
	gap: 0.35rem 0;
	font-size: 0.88rem;
	color: var(--cp-muted);
}

.cp-page-meta > span + span::before {
	content: "·";
	margin: 0 0.6rem;
	opacity: 0.6;
}

.cp-page-actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75rem;
	padding-top: 0.25rem;
}

.cp-section {
	margin-bottom: 2.25rem;
}

.cp-section__header {
	display: flex;
	justify-content: space-between;
	align-items: baseline;
	flex-wrap: wrap;
	gap: 0.5rem 1rem;
	margin-bottom: 1rem;
}

.cp-section__title {
	margin: 0;
	font-size: 1.15rem;
	color: var(--cp-navy);
}

.cp-section__aside {
	display: flex;
	align-items: center;
	gap: 1rem;
	font-size: 0.85rem;
	color: var(--cp-muted);
}

.cp-count {
	font-size: 0.85rem;
	color: var(--cp-muted);
}

.cp-results-summary {
	margin: 0 0 0.75rem;
	font-size: 0.85rem;
	color: var(--cp-muted);
}

/* -------------------------------------------------------------------------
   Layouts
   ------------------------------------------------------------------------- */

.cp-layout {
	display: grid;
	gap: 2rem;
	align-items: start;
}

.cp-layout--sidebar {
	grid-template-columns: minmax(0, 1fr) 340px;
}

.cp-layout--split {
	grid-template-columns: repeat(2, minmax(0, 1fr));
}

.cp-layout--narrow {
	max-width: 44rem;
}

.cp-main,
.cp-side {
	min-width: 0;
}

.cp-side > * + * {
	margin-top: 1.25rem;
}

@media (max-width: 980px) {
	.cp-layout--sidebar,
	.cp-layout--split {
		grid-template-columns: minmax(0, 1fr);
	}
}

/* -------------------------------------------------------------------------
   Cards, details, stats, tiles
   ------------------------------------------------------------------------- */

.cp-card {
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	padding: 1.5rem;
}

.cp-card__title {
	margin: 0 0 1rem;
	font-size: 0.95rem;
	font-weight: 700;
	letter-spacing: 0.01em;
	color: var(--cp-navy);
}

.cp-card__lead {
	margin: -0.5rem 0 1.25rem;
	font-size: 0.92rem;
	color: var(--cp-text);
}

.cp-card .cp-product-card {
	border: 0;
	padding: 0;
	background: transparent;
}

.cp-details {
	margin: 0;
	display: grid;
	gap: 0.8rem;
}

.cp-details__row {
	display: grid;
	grid-template-columns: 8.5rem minmax(0, 1fr);
	gap: 0.75rem;
	font-size: 0.9rem;
	align-items: start;
}

.cp-details dt {
	color: var(--cp-muted);
	font-weight: 500;
}

.cp-details dd {
	margin: 0;
	color: var(--cp-navy);
	font-weight: 500;
	overflow-wrap: anywhere;
}

.cp-details dd a {
	color: var(--cp-navy);
	text-decoration: underline;
	text-decoration-color: var(--cp-border);
	text-underline-offset: 3px;
}

.cp-details dd a:hover {
	color: var(--cp-red);
}

.cp-details__sub {
	display: block;
	font-size: 0.8rem;
	font-weight: 400;
	color: var(--cp-muted);
}

.cp-prose {
	font-size: 0.95rem;
	line-height: 1.65;
	color: var(--cp-text);
}

.cp-prose > :last-child {
	margin-bottom: 0;
}

/* Rich text out of Dynamics 365 keeps its structure; the portal supplies the styling. */
.cp-prose h3,
.cp-prose h4,
.cp-prose h5,
.cp-prose h6 {
	margin: 1.2rem 0 0.4rem;
	font-size: 1rem;
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-prose ul,
.cp-prose ol {
	margin: 0 0 1rem;
	padding-left: 1.4rem;
}

.cp-prose li {
	margin-bottom: 0.3rem;
}

.cp-prose a {
	color: var(--cp-red);
	text-decoration: underline;
}

.cp-prose blockquote {
	margin: 0 0 1rem;
	padding-left: 1rem;
	border-left: 3px solid var(--cp-border);
	color: var(--cp-muted);
}

.cp-prose pre,
.cp-prose code {
	font-size: 0.88em;
	font-family: var(--cp-mono);
}

.cp-prose pre {
	margin: 0 0 1rem;
	padding: 0.8rem 1rem;
	overflow-x: auto;
	background: var(--cp-bg);
	border-radius: 8px;
}

.cp-prose table {
	width: 100%;
	margin: 0 0 1rem;
	border-collapse: collapse;
}

.cp-prose th,
.cp-prose td {
	padding: 0.4rem 0.6rem;
	text-align: left;
	border-bottom: 1px solid var(--cp-border);
}

.cp-stats {
	display: grid;
	grid-template-columns: repeat(4, minmax(0, 1fr));
	gap: 1rem;
	margin: 0 0 2rem;
}

@media (max-width: 900px) {
	.cp-stats {
		grid-template-columns: repeat(2, minmax(0, 1fr));
	}
}

.cp-stat {
	position: relative;
	overflow: hidden;
	display: flex;
	flex-direction: column;
	gap: 0.2rem;
	padding: 1.2rem 1.4rem 1.2rem 1.6rem;
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	color: inherit;
}

.cp-stat::before {
	content: "";
	position: absolute;
	inset: 0 auto 0 0;
	width: 5px;
	background: var(--cp-navy);
}

.cp-stat--danger::before {
	background: var(--cp-red);
}

.cp-stat--warning::before {
	background: #e0a72f;
}

.cp-stat--success::before {
	background: var(--cp-green);
}

a.cp-stat:hover {
	box-shadow: var(--cp-shadow);
}

.cp-stat__value {
	font-size: 2rem;
	font-weight: 700;
	line-height: 1.1;
	color: var(--cp-navy);
}

.cp-stat__label {
	font-size: 0.88rem;
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-stat__hint {
	font-size: 0.78rem;
	color: var(--cp-muted);
}

.cp-tile-grid {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(14rem, 1fr));
	gap: 1rem;
}

.cp-tile {
	display: flex;
	flex-direction: column;
	gap: 0.4rem;
	padding: 1.25rem 1.4rem;
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	color: inherit;
	transition: box-shadow 0.15s ease, transform 0.15s ease;
}

.cp-tile:hover {
	box-shadow: var(--cp-shadow);
	transform: translateY(-2px);
}

.cp-tile .cp-icon {
	width: 24px;
	height: 24px;
	color: var(--cp-red);
	margin-bottom: 0.35rem;
}

.cp-tile__title {
	font-weight: 700;
	color: var(--cp-navy);
}

.cp-tile__text {
	font-size: 0.85rem;
	color: var(--cp-muted);
}

.cp-linklist {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 0.5rem;
}

.cp-linklist a {
	display: flex;
	align-items: center;
	gap: 0.65rem;
	padding: 0.65rem 0.8rem;
	border-radius: var(--cp-radius-sm);
	background: var(--cp-bg);
	color: var(--cp-navy);
	font-size: 0.9rem;
	font-weight: 600;
	transition: background-color 0.15s ease;
}

.cp-linklist a:hover {
	background: var(--cp-gray-bg);
	color: var(--cp-navy);
}

.cp-linklist a .cp-icon {
	width: 18px;
	height: 18px;
	color: var(--cp-red);
}

.cp-linklist--plain a {
	background: transparent;
	padding: 0.45rem 0.25rem;
	border-radius: 8px;
}

.cp-linklist--plain a:hover {
	background: var(--cp-bg);
}

.cp-linklist--plain a span {
	display: flex;
	flex-direction: column;
	min-width: 0;
}

.cp-linklist--plain small {
	font-family: var(--cp-mono);
	font-size: 0.72rem;
	font-weight: 400;
	color: var(--cp-muted);
}

/* -------------------------------------------------------------------------
   Badges, avatars, notices
   ------------------------------------------------------------------------- */

.cp-badge {
	display: inline-flex;
	align-items: center;
	gap: 0.35rem;
	padding: 0.2rem 0.65rem;
	border-radius: 100px;
	background: var(--cp-gray-bg);
	color: var(--cp-gray);
	font-size: 0.74rem;
	font-weight: 600;
	letter-spacing: 0.02em;
	line-height: 1.5;
	white-space: nowrap;
}

.cp-badge--status-active {
	background: var(--cp-blue-bg);
	color: var(--cp-blue);
}

.cp-badge--status-resolved {
	background: var(--cp-green-bg);
	color: var(--cp-green);
}

.cp-badge--status-cancelled {
	background: var(--cp-gray-bg);
	color: var(--cp-gray);
}

.cp-badge--priority-high,
.cp-badge--priority-normal,
.cp-badge--priority-low {
	padding-left: 0.55rem;
}

.cp-badge--priority-high::before,
.cp-badge--priority-normal::before,
.cp-badge--priority-low::before {
	content: "";
	width: 0.45rem;
	height: 0.45rem;
	border-radius: 50%;
	background: currentColor;
}

.cp-badge--priority-high {
	background: var(--cp-red-bg);
	color: var(--cp-red-dark);
}

.cp-badge--priority-normal {
	background: var(--cp-amber-bg);
	color: var(--cp-amber);
}

.cp-badge--priority-low {
	background: var(--cp-gray-bg);
	color: var(--cp-gray);
}

.cp-badge--incoming {
	background: var(--cp-red-bg);
	color: var(--cp-red-dark);
}

.cp-badge--outgoing {
	background: var(--cp-navy);
	color: #fff;
}

.cp-flag {
	display: inline-block;
	margin-left: 0.35rem;
	padding: 0.05rem 0.5rem;
	border-radius: 100px;
	background: var(--cp-amber-bg);
	color: var(--cp-amber);
	font-size: 0.72rem;
	font-weight: 700;
}

.cp-avatar {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	flex: none;
	width: 2.5rem;
	height: 2.5rem;
	border-radius: 50%;
	background: var(--cp-red);
	color: #fff;
	font-size: 0.82rem;
	font-weight: 700;
	letter-spacing: 0.02em;
}

.cp-avatar--small {
	width: 1.9rem;
	height: 1.9rem;
	font-size: 0.7rem;
}

.cp-avatar--square {
	border-radius: 12px;
	background: var(--cp-navy);
}

.cp-notice {
	display: flex;
	gap: 0.75rem;
	align-items: flex-start;
	padding: 1rem 1.25rem;
	border-radius: var(--cp-radius-sm);
	margin: 0 0 1.5rem;
	font-size: 0.92rem;
	line-height: 1.5;
	background: var(--cp-blue-bg);
	color: #1e3a8a;
}

.cp-notice a {
	color: inherit;
	text-decoration: underline;
}

.cp-notice .cp-icon {
	width: 20px;
	height: 20px;
	margin-top: 0.1rem;
}

.cp-notice--action {
	background: var(--cp-amber-bg);
	color: #5c3d00;
}

.cp-notice--error {
	background: var(--cp-red-bg);
	color: #7f1d1d;
}

.cp-notice--success {
	background: var(--cp-green-bg);
	color: #14532d;
}

/* -------------------------------------------------------------------------
   Filters, tabs, forms
   ------------------------------------------------------------------------- */

.cp-portal .cp-portal-wrap input[type="text"],
.cp-portal .cp-portal-wrap input[type="search"],
.cp-portal .cp-portal-wrap input[type="email"],
.cp-portal .cp-portal-wrap input[type="password"],
.cp-portal .cp-portal-wrap select {
	width: 100%;
	padding: 0.7rem 0.9rem;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius-sm);
	background: var(--cp-white);
	color: var(--cp-navy);
	font: inherit;
	font-size: 0.92rem;
	line-height: 1.3;
	box-shadow: none;
}

.cp-portal .cp-portal-wrap input:focus,
.cp-portal .cp-portal-wrap select:focus {
	outline: 2px solid var(--cp-navy);
	outline-offset: 1px;
	border-color: var(--cp-navy);
}

.cp-label {
	display: block;
	margin: 0 0 0.4rem;
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-filters {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 0.75rem;
	margin: 0 0 1.25rem;
	padding: 1rem;
	background: var(--cp-bg);
	border-radius: var(--cp-radius);
}

.cp-filters__search {
	flex: 1 1 16rem;
	position: relative;
	margin: 0;
	display: block;
}

.cp-filters__search .cp-icon {
	position: absolute;
	left: 0.85rem;
	top: 50%;
	transform: translateY(-50%);
	width: 18px;
	height: 18px;
	color: var(--cp-muted);
	pointer-events: none;
}

.cp-portal .cp-filters__search input {
	padding-left: 2.5rem;
}

.cp-filters__field {
	margin: 0;
	flex: 0 1 11rem;
}

.cp-portal .cp-filters select {
	padding-right: 2.2rem;
}

.cp-filters__reset {
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-muted);
}

.cp-filters__reset:hover {
	color: var(--cp-red);
}

.cp-toolbar {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 1rem;
	margin: 0 0 1.75rem;
}

.cp-toolbar__search {
	flex: 0 1 20rem;
	margin: 0;
}

.cp-tabs {
	display: flex;
	flex-wrap: wrap;
	gap: 0.5rem;
}

.cp-tab {
	display: inline-flex;
	align-items: center;
	padding: 0.5rem 1rem;
	border-radius: 100px;
	border: 1px solid var(--cp-border);
	background: var(--cp-white);
	color: var(--cp-navy);
	font-size: 0.85rem;
	font-weight: 600;
	transition: background-color 0.15s ease, color 0.15s ease, border-color 0.15s ease;
}

.cp-tab:hover {
	border-color: var(--cp-navy);
	color: var(--cp-navy);
}

.cp-tab.is-current {
	background: var(--cp-navy);
	border-color: var(--cp-navy);
	color: #fff;
}

.cp-tab__count {
	margin-left: 0.4rem;
	font-weight: 500;
	opacity: 0.65;
}

.cp-login form p {
	margin: 0 0 1rem;
}

.cp-login label {
	display: block;
	margin: 0 0 0.4rem;
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-login .login-remember label {
	display: flex;
	align-items: center;
	gap: 0.5rem;
	font-weight: 500;
	color: var(--cp-text);
}

.cp-portal .cp-login input[type="submit"] {
	width: 100%;
	border-radius: 100px;
	padding: 0.8rem 1.5rem;
	font-weight: 600;
}

.cp-login__links {
	margin: 0;
	font-size: 0.85rem;
}

.cp-login__links a {
	color: var(--cp-muted);
	font-weight: 600;
}

.cp-login__links a:hover {
	color: var(--cp-red);
}

/* -------------------------------------------------------------------------
   Case table
   ------------------------------------------------------------------------- */

.cp-table-wrap {
	overflow-x: auto;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	background: var(--cp-white);
}

.cp-portal .cp-table {
	width: 100%;
	margin: 0;
	border: 0;
	border-collapse: separate;
	border-spacing: 0;
	font-size: 0.9rem;
}

.cp-portal .cp-table th,
.cp-portal .cp-table td {
	border: 0;
	border-bottom: 1px solid var(--cp-border-soft);
	padding: 0.95rem 1rem;
	text-align: left;
	vertical-align: top;
}

.cp-portal .cp-table th {
	background: var(--cp-bg);
	font-size: 0.72rem;
	font-weight: 700;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: var(--cp-muted);
	border-bottom-color: var(--cp-border);
	white-space: nowrap;
}

.cp-portal .cp-table tbody tr:last-child td {
	border-bottom: 0;
}

.cp-portal .cp-table tbody tr:hover td {
	background: rgba(1, 22, 39, 0.02);
}

.cp-portal .cp-table td a {
	color: var(--cp-navy);
}

.cp-portal .cp-table td a:hover {
	color: var(--cp-red);
}

.cp-ticket {
	font-family: var(--cp-mono);
	font-size: 0.8rem;
	font-weight: 600;
	letter-spacing: 0.02em;
	white-space: nowrap;
}

.cp-ticket--pending {
	font-family: inherit;
	font-style: italic;
	font-weight: 500;
	color: var(--cp-muted);
}

.cp-case-title {
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-case-sub {
	display: block;
	margin-top: 0.2rem;
	font-size: 0.78rem;
	color: var(--cp-muted);
}

.cp-table__primary {
	min-width: 16rem;
}

@media (max-width: 782px) {
	.cp-portal .cp-table thead {
		display: none;
	}

	.cp-portal .cp-table,
	.cp-portal .cp-table tbody,
	.cp-portal .cp-table tr {
		display: block;
	}

	.cp-portal .cp-table tr {
		padding: 0.5rem 0;
		border-bottom: 1px solid var(--cp-border);
	}

	.cp-portal .cp-table tr:last-child {
		border-bottom: 0;
	}

	.cp-portal .cp-table td {
		display: grid;
		grid-template-columns: 6.5rem minmax(0, 1fr);
		gap: 0.75rem;
		padding: 0.45rem 1rem;
		border: 0;
	}

	.cp-portal .cp-table td::before {
		content: attr(data-label);
		font-size: 0.7rem;
		font-weight: 700;
		letter-spacing: 0.08em;
		text-transform: uppercase;
		color: var(--cp-muted);
		padding-top: 0.15rem;
	}

	.cp-table__primary {
		min-width: 0;
	}
}

/* -------------------------------------------------------------------------
   Conversation thread
   ------------------------------------------------------------------------- */

.cp-thread .cp-mail + .cp-mail {
	margin-top: 1rem;
}

.cp-mail {
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-left: 4px solid var(--cp-red);
	border-radius: var(--cp-radius);
	padding: 1.25rem 1.5rem;
}

.cp-mail--outgoing {
	border-left-color: var(--cp-navy);
	background: #fbfbfc;
}

.cp-mail__header {
	display: flex;
	gap: 0.9rem;
	align-items: flex-start;
}

.cp-mail--outgoing .cp-avatar {
	background: var(--cp-navy);
}

.cp-mail__meta {
	flex: 1;
	min-width: 0;
	font-size: 0.9rem;
}

.cp-mail__from {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 0.5rem;
	color: var(--cp-navy);
}

.cp-mail__status {
	font-size: 0.78rem;
	color: var(--cp-muted);
}

.cp-mail__to {
	margin-top: 0.15rem;
	font-size: 0.8rem;
	color: var(--cp-muted);
	overflow-wrap: anywhere;
}

.cp-mail__time {
	flex: none;
	font-size: 0.8rem;
	color: var(--cp-muted);
	white-space: nowrap;
}

.cp-mail__subject {
	margin: 1rem 0 0.5rem;
	font-size: 1rem;
	color: var(--cp-navy);
}

.cp-mail__subject a {
	color: inherit;
}

.cp-mail__subject a:hover {
	color: var(--cp-red);
}

.cp-mail__body {
	font-size: 0.95rem;
	line-height: 1.65;
	color: var(--cp-text);
}

.cp-mail__body p {
	margin: 0 0 0.9em;
}

.cp-mail__body p:last-child {
	margin-bottom: 0;
}

.cp-mail__quoted {
	margin-top: 1rem;
	padding-top: 0.75rem;
	border-top: 1px dashed var(--cp-border);
}

.cp-mail__quoted summary {
	cursor: pointer;
	font-size: 0.8rem;
	font-weight: 600;
	color: var(--cp-muted);
	list-style: none;
}

.cp-mail__quoted summary::-webkit-details-marker {
	display: none;
}

.cp-mail__quoted summary::before {
	content: "···";
	display: inline-block;
	margin-right: 0.5rem;
	padding: 0 0.4rem;
	border-radius: 6px;
	background: var(--cp-gray-bg);
	letter-spacing: 0.1em;
	color: var(--cp-gray);
}

.cp-mail__quoted[open] summary {
	color: var(--cp-navy);
}

.cp-mail__quoted-body {
	margin-top: 0.75rem;
	padding-left: 1rem;
	border-left: 2px solid var(--cp-border);
	font-size: 0.86rem;
	line-height: 1.6;
	color: var(--cp-muted);
}

.cp-mail__quoted-body p {
	margin: 0 0 0.75em;
}

/* -------------------------------------------------------------------------
   Products
   ------------------------------------------------------------------------- */

.cp-product-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(15rem, 1fr));
	gap: 1rem;
}

.cp-product-card {
	display: flex;
	gap: 1rem;
	align-items: flex-start;
	padding: 1.1rem 1.2rem;
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	color: inherit;
	transition: box-shadow 0.15s ease, transform 0.15s ease, border-color 0.15s ease;
}

.cp-product-card:hover {
	box-shadow: var(--cp-shadow);
	transform: translateY(-2px);
	border-color: rgba(1, 22, 39, 0.2);
}

.cp-product-card__icon,
.cp-product-hero__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	flex: none;
	width: 2.75rem;
	height: 2.75rem;
	border-radius: 12px;
	background: var(--cp-gray-bg);
	color: var(--cp-navy);
}

.cp-product-card__icon .cp-icon {
	width: 22px;
	height: 22px;
}

.cp-product-card--espresso .cp-product-card__icon,
.cp-product-hero--espresso .cp-product-hero__icon {
	background: var(--cp-blue-bg);
	color: var(--cp-blue);
}

.cp-product-card--brewers .cp-product-card__icon,
.cp-product-hero--brewers .cp-product-hero__icon {
	background: var(--cp-amber-bg);
	color: var(--cp-amber);
}

.cp-product-card--grinders .cp-product-card__icon,
.cp-product-hero--grinders .cp-product-hero__icon {
	background: var(--cp-green-bg);
	color: var(--cp-green);
}

.cp-product-card--parts .cp-product-card__icon,
.cp-product-hero--parts .cp-product-hero__icon {
	background: var(--cp-red-bg);
	color: var(--cp-red-dark);
}

.cp-product-card__body {
	display: flex;
	flex-direction: column;
	min-width: 0;
	flex: 1;
}

.cp-product-card__family {
	font-size: 0.68rem;
	font-weight: 700;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: var(--cp-muted);
}

.cp-product-card__name {
	margin: 0.15rem 0;
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-product-card__sku {
	font-family: var(--cp-mono);
	font-size: 0.75rem;
	color: var(--cp-muted);
}

.cp-family {
	margin-bottom: 2.75rem;
}

.cp-family__header {
	display: flex;
	justify-content: space-between;
	align-items: flex-end;
	flex-wrap: wrap;
	gap: 0.5rem 1.5rem;
	margin-bottom: 1rem;
	padding-bottom: 0.75rem;
	border-bottom: 1px solid var(--cp-border);
}

.cp-family__description {
	margin: 0.25rem 0 0;
	font-size: 0.88rem;
	color: var(--cp-muted);
}

.cp-product-hero {
	display: flex;
	gap: 1.5rem;
	align-items: flex-start;
}

.cp-product-hero__icon {
	width: 4.5rem;
	height: 4.5rem;
	border-radius: 18px;
}

.cp-product-hero__icon .cp-icon {
	width: 36px;
	height: 36px;
}

.cp-product-hero__body {
	flex: 1;
	min-width: 0;
}

.cp-product-hero__body .cp-details {
	margin-top: 1.25rem;
	padding-top: 1.25rem;
	border-top: 1px solid var(--cp-border-soft);
}

@media (max-width: 600px) {
	.cp-product-hero {
		flex-direction: column;
	}
}

/* -------------------------------------------------------------------------
   Accounts & people
   ------------------------------------------------------------------------- */

.cp-account-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(18rem, 1fr));
	gap: 1rem;
}

.cp-account-card {
	display: grid;
	grid-template-columns: auto minmax(0, 1fr);
	gap: 0.75rem 1rem;
	padding: 1.25rem 1.4rem;
	background: var(--cp-white);
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius);
	color: inherit;
	transition: box-shadow 0.15s ease, transform 0.15s ease;
}

.cp-account-card:hover {
	box-shadow: var(--cp-shadow);
	transform: translateY(-2px);
}

.cp-account-card__body {
	display: flex;
	flex-direction: column;
	min-width: 0;
}

.cp-account-card__name {
	font-weight: 700;
	color: var(--cp-navy);
}

.cp-account-card__meta {
	font-size: 0.85rem;
	color: var(--cp-text);
}

.cp-account-card__stats {
	grid-column: 1 / -1;
	display: flex;
	gap: 1.25rem;
	padding-top: 0.75rem;
	border-top: 1px solid var(--cp-border-soft);
	font-size: 0.82rem;
	color: var(--cp-muted);
}

.cp-account-card__stats strong {
	color: var(--cp-navy);
	font-size: 0.95rem;
}

.cp-people {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 0.85rem;
}

.cp-person {
	display: flex;
	align-items: center;
	gap: 0.75rem;
	min-width: 0;
}

.cp-person > span:last-child {
	display: flex;
	flex-direction: column;
	min-width: 0;
}

.cp-person__name {
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-person__email {
	font-size: 0.8rem;
	color: var(--cp-muted);
	overflow-wrap: anywhere;
}

.cp-person--lg .cp-avatar {
	width: 3rem;
	height: 3rem;
	font-size: 0.95rem;
}

/* -------------------------------------------------------------------------
   Empty states, track result, pagination
   ------------------------------------------------------------------------- */

.cp-empty {
	padding: 3rem 1.5rem;
	text-align: center;
	background: var(--cp-white);
	border: 1px dashed var(--cp-border);
	border-radius: var(--cp-radius);
}

.cp-empty__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 3.25rem;
	height: 3.25rem;
	border-radius: 50%;
	background: var(--cp-bg);
	color: var(--cp-muted);
	margin-bottom: 1rem;
}

.cp-empty__icon .cp-icon {
	width: 24px;
	height: 24px;
}

.cp-empty__title {
	margin: 0 0 0.4rem;
	font-size: 1.05rem;
	color: var(--cp-navy);
}

.cp-empty__text {
	margin: 0 auto 1.25rem;
	max-width: 44ch;
	font-size: 0.9rem;
	color: var(--cp-muted);
}

.cp-portal .cp-pagination {
	margin-top: 2rem;
}

.cp-portal .cp-pagination .nav-links {
	display: flex;
	flex-wrap: wrap;
	gap: 0.35rem;
}

.cp-portal .cp-pagination .page-numbers {
	display: inline-flex;
	align-items: center;
	padding: 0.45rem 0.85rem;
	border-radius: 100px;
	border: 1px solid var(--cp-border);
	background: var(--cp-white);
	color: var(--cp-navy);
	font-size: 0.85rem;
	font-weight: 600;
}

.cp-portal .cp-pagination .page-numbers.current {
	background: var(--cp-navy);
	border-color: var(--cp-navy);
	color: #fff;
}

/* -------------------------------------------------------------------------
   Create Case form
   ------------------------------------------------------------------------- */

.cp-form .cp-field {
	margin: 0 0 1.5rem;
	padding: 0;
	border: 0;
	min-width: 0;
}

.cp-label__optional {
	font-weight: 500;
	color: var(--cp-muted);
	margin-left: 0.35rem;
}

.cp-portal .cp-form textarea {
	width: 100%;
	padding: 0.8rem 0.9rem;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius-sm);
	background: var(--cp-white);
	color: var(--cp-navy);
	font: inherit;
	font-size: 0.95rem;
	line-height: 1.55;
	resize: vertical;
}

.cp-portal .cp-form textarea:focus {
	outline: 2px solid var(--cp-navy);
	outline-offset: 1px;
	border-color: var(--cp-navy);
}

.cp-field.has-error input,
.cp-field.has-error select,
.cp-field.has-error textarea,
.cp-field.has-error .cp-choice {
	border-color: var(--cp-red);
}

.cp-field__error {
	margin: 0.4rem 0 0;
	font-size: 0.82rem;
	font-weight: 600;
	color: var(--cp-red-dark);
}

.cp-choices {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(11rem, 1fr));
	gap: 0.75rem;
}

.cp-choice {
	display: flex;
	gap: 0.75rem;
	align-items: flex-start;
	padding: 0.9rem 1rem;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius-sm);
	background: var(--cp-white);
	cursor: pointer;
	transition: border-color 0.15s ease, background-color 0.15s ease;
}

.cp-choice:hover {
	border-color: var(--cp-navy);
}

.cp-choice:has(input:checked) {
	border-color: var(--cp-navy);
	background: var(--cp-bg);
	box-shadow: inset 0 0 0 1px var(--cp-navy);
}

.cp-choice input {
	margin: 0.2rem 0 0;
	accent-color: var(--cp-navy);
}

.cp-choice__body {
	display: flex;
	flex-direction: column;
	gap: 0.15rem;
}

.cp-choice__title {
	font-weight: 600;
	color: var(--cp-navy);
}

.cp-choice__hint {
	font-size: 0.8rem;
	color: var(--cp-muted);
}

.cp-form__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75rem;
	margin-top: 2rem;
	padding-top: 1.5rem;
	border-top: 1px solid var(--cp-border-soft);
}

.cp-steps {
	margin: 0;
	padding: 0 0 0 1.4rem;
	display: grid;
	gap: 0.6rem;
	font-size: 0.9rem;
	color: var(--cp-text);
}

.cp-steps li::marker {
	font-weight: 700;
	color: var(--cp-red);
}

/* WPForms "Create a Case" form, embedded in the portal card. */

.cp-form--wpforms .wpforms-field {
	padding: 0;
	margin: 0 0 1.5rem;
}

.cp-form--wpforms .wpforms-field-label {
	font-size: 0.85rem;
	font-weight: 600;
	color: var(--cp-navy);
	margin-bottom: 0.4rem;
}

.cp-form--wpforms .wpforms-field-description {
	font-size: 0.82rem;
	color: var(--cp-muted);
	margin-top: 0.4rem;
}

.cp-portal .cp-form--wpforms input[type="text"],
.cp-portal .cp-form--wpforms input[type="email"],
.cp-portal .cp-form--wpforms select,
.cp-portal .cp-form--wpforms textarea {
	max-width: none;
	width: 100%;
	padding: 0.7rem 0.9rem;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius-sm);
	background: var(--cp-white);
	color: var(--cp-navy);
	font: inherit;
	font-size: 0.95rem;
	line-height: 1.4;
	box-shadow: none;
}

.cp-portal .cp-form--wpforms textarea {
	min-height: 11rem;
}

.cp-form--wpforms .wpforms-field-radio ul {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(11rem, 1fr));
	gap: 0.75rem;
	margin: 0;
	padding: 0;
	list-style: none;
}

/* WPForms renders <li><input><label></li>; make the whole li the clickable box. */
.cp-form--wpforms .wpforms-field-radio li {
	display: flex;
	gap: 0.65rem;
	align-items: center;
	margin: 0;
	padding: 0.85rem 1rem;
	border: 1px solid var(--cp-border);
	border-radius: var(--cp-radius-sm);
	background: var(--cp-white);
	transition: border-color 0.15s ease, background-color 0.15s ease;
}

.cp-form--wpforms .wpforms-field-radio li:hover {
	border-color: var(--cp-navy);
}

.cp-form--wpforms .wpforms-field-radio li:has(input:checked) {
	border-color: var(--cp-navy);
	background: var(--cp-bg);
	box-shadow: inset 0 0 0 1px var(--cp-navy);
}

.cp-form--wpforms .wpforms-field-radio label {
	display: block;
	margin: 0;
	font-weight: 600;
	color: var(--cp-navy);
	cursor: pointer;
	flex: 1;
}

.cp-form--wpforms .wpforms-field-radio input {
	margin: 0;
	flex: none;
	accent-color: var(--cp-navy);
	cursor: pointer;
}

/* Fields carrying the Dataverse IDs are filled from the signed-in user and hidden. */
.cp-form--wpforms .wpforms-field.cp-hidden-field {
	display: none;
}

.cp-form--wpforms .wpforms-submit-container {
	margin-top: 1.5rem;
	padding-top: 1.5rem;
	border-top: 1px solid var(--cp-border-soft);
}

.cp-portal .cp-form--wpforms .wpforms-submit {
	background: var(--cp-red);
	color: #fff;
	border: 0;
	border-radius: 100px;
	padding: 0.8rem 1.75rem;
	font: inherit;
	font-size: 0.9rem;
	font-weight: 600;
	cursor: pointer;
}

.cp-portal .cp-form--wpforms .wpforms-submit:hover {
	background: var(--cp-navy);
}

.cp-form--wpforms .wpforms-confirmation-container-full {
	background: var(--cp-green-bg);
	border: 0;
	border-radius: var(--cp-radius-sm);
	color: #14532d;
	padding: 1.25rem 1.5rem;
}

.cp-form--wpforms .wpforms-error {
	color: var(--cp-red-dark);
	font-size: 0.82rem;
	font-weight: 600;
}

/* -------------------------------------------------------------------------
   Catalogue call-to-action band
   ------------------------------------------------------------------------- */

.cp-cta-band {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 1.5rem 2rem;
	margin-top: 1rem;
	padding: 2rem 2.25rem;
	border-radius: var(--cp-radius);
	background: var(--cp-navy);
	color: #fff;
}

.cp-cta-band__title {
	margin: 0 0 0.4rem;
	font-size: 1.35rem;
	color: #fff;
}

.cp-cta-band__text {
	margin: 0;
	max-width: 56ch;
	font-size: 0.95rem;
	color: rgba(255, 255, 255, 0.78);
}

.cp-cta-band__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 0.75rem;
}

.cp-portal .cp-button--light {
	background: #fff;
	color: var(--cp-navy);
}

.cp-portal .cp-button--light:hover,
.cp-portal .cp-button--light:focus-visible {
	background: var(--cp-red);
	color: #fff;
}

.cp-portal .cp-button--ghost {
	background: transparent;
	color: #fff;
	border-color: rgba(255, 255, 255, 0.5);
}

.cp-portal .cp-button--ghost:hover,
.cp-portal .cp-button--ghost:focus-visible {
	background: rgba(255, 255, 255, 0.12);
	border-color: #fff;
	color: #fff;
}