About Contoso
Built In Paris. Supported Everywhere.
Uptime Is The Only Metric That Matters
Contoso Is A Multinational Manufacturing, Sales And Support Organization With More Than 100,000 Products In Its Catalog.
Our headquarters is a corporate campus on the outskirts of Paris, with dozens of buildings covering administration, engineering and manufacturing, along with every Contoso datacenter. Twenty-five thousand people work there, and a design that leaves the drawing office can be on a test rig the same week.
Contoso By The Numbers
Numbers Speak For Themselves
Every Contoso Unit Is Run-Tested Under Load Before It Ships, And Every Serial Number Stays On File So Support Knows Exactly What You Have Installed.
Engineering That Anticipates
Engineering, manufacturing and the datacenters that hold every product record sit on one campus in Paris. That is why a support engineer in a satellite office can pull the exact build specification for a machine that shipped years ago, down to the revision of the gearbox inside it.
Service That Answers
Open a case through the Contoso customer portal and it is routed by product line to an engineer who has your install history in front of them. Parts availability, warranty status and past cases are attached to the record, so you are not repeating yourself. Our satellite offices are 80 percent sales and support staff, which is how a site visit stays measured in hours rather than weeks.